Our Policy
At Peacara, our goal is to make your experience peaceful, simple, and joyful. Please read our store policies before placing an order.
Digital Delivery
- All our products are digital coloring eBooks.
- You will receive your files instantly after purchase or via email and download link.
- No physical item will be shipped.
Payments
- Payments are securely processed through Gumroad.
- Prices are displayed in your selected currency, and any applicable taxes are shown at checkout.
Refunds & Exchanges
- Due to the nature of digital files, we do not offer refunds or exchanges once the product has been delivered.
- If you face any issue with your order (wrong file, corrupted file, or failed download), please contact us at contact@peacara.com, and we will make sure you receive the correct files.
Customer Support
- We want you to fully enjoy your Peacara experience.
- If you need help, email us anytime — we usually reply within 24–48 hours.
Privacy
- Your personal information is safe with us. We only use it to process your order and never share it with third parties.